BT Network Technician in Bangalore, India

Purpose Of Role :

  • Responsible for fault reception and the management of planned works for Company products and platforms.

  • Delivering a caring, professional response to all inquiries and a quality that meets or exceeds specified targets.

Key Responsibilities :

  • Responsible for dealing with complex problems that cannot be resolved by the Associate Network Technician, having a good understanding and knowledge of more than 3 products.

  • Management of major incidents and the generation of flash reports following established procedures.

  • Complete various reports related to network, service & implementation cases as requested by management team.

  • Liaising and working with field agents or third party maintainers in order to restore service.

  • Capable of making configuration changes through the use of established Company tools and systems.

  • Responsible for providing hands on training for new recruits.

Qualifications : N/A

Job: Network Management

Title: Network Technician

Location: India-India-Bangalore-Bangalore

Requisition ID: 101995