BT Technology Specialist, PSTN in Bangalore, India

Purpose Of Role:

Primary responsibility is to own 3rd Level tasks/ escalations in order to endorse 2nd Level in achieving target KPIs. To deliver increased network availability on Voice platforms

Configuring/Provisioning/Activating/Turning Up and Troubleshooting Service Delivery Config related tasks on Voice Core Infrastructure

Key Responsibilities:

  • Network Upgrades like 1 G to 10 G upgrades,

  • Q20 to Q21 Upgrades,

  • SBC Software Upgrades,

  • OST/ ORT for new deployments like GSIP CEs and SBCs,

  • Provisioning/ Configuration and Turn Up of services on One Cloud Microsoft Shared Access,

  • Config of SIP-T Interconnects on GSIP CEs, MPLS PEs and Core/ Carrier SBCs),

  • AXD301 MGW Software Upgrades

  • Coordination with vendors (Ericsson, Cisco, Ribbon (formerly Genband)) for GMV and GSIP Platform and services on defects and bugs.

  • Exposure to products like WebRTC, SOTI, Secure Contact, Skype for Business on One Cloud Microsoft etc

Business Impact:

  • May be responsible for generating new opportunities and maintaining the client relationship/satisfaction.

Authority/Decision Making :

  • Evaluation/Test/Installation of Supplier Software with appropriate controls and standards.


  • B.E/B.Tech education background

  • Relevant hands on experience

  • 6 to 10 Years of experience level


  • Intermediate Level understanding of SIP, IP Routing, Linux, Call Flows, BGP, MPLS, IPSEC, INAP, ISUP, SNMP,

  • Good Exposure to Network Elements for vendors like :- Ribbon/ Genband / ACME Session Border Controllers, CISCO / Juniper Routers, Ericsson AXD301, Ericsson AXE10, Load Balancers, VMware

  • Good Exposure to Tools/ Systems like RADCOM, SVMP Empirix, Wire Shark, VLP-IC, VLP-OS, VLP-SIPT, NAGIOS, Genband’s RSM, SMARTs

Job: Engineering

Title: Technology Specialist, PSTN

Location: India-India-Bangalore-Bangalore

Requisition ID: 102185