Job Information
BT Salesforce Software Engineer in Belfast (N.I), United Kingdom
Salesforce Software Engineer
Job Req ID: 34905
Posting Date: 27 Jun 2024
Function: Software Engineering
Unit: Digital
Location:
Riverside Tower, Belfast (N.I), United Kingdom
Salary: Competitive with great benefits
Why this job matters
This is an amazing opportunity to be a Software Engineering Specialist in what is arguably the UK’s largest consumer telco platform.
Salesforce sits at the heart of the Business CIO Telco Capabilities. Business Sales process used for all for all channels in Business CIO are all being delivered via Salesforce’s
Sales Cloud .
As a Software Engineering Specialist, you will be part of a wider Agile team that are responsible for delivering the ongoing business transformation in BT Business as well as
the day to day operations of the platform in life.
What you’ll be doing
As a Software Engineering Specialist focused on Salesforce Sales Cloud, you will be:
Supporting the implementation of the BT Business Telco Capability roadmap using Sales Cloud meeting the needs of both BT Business and Digital transformations.
Working closely with cross functional teams to define solutions that balance short term business objectives with the long-term transformation goals.
Leading technical decision making at the component level, defining component technical architecture, standards and best practices as required.
Providing clear communications within the team and to wider stakeholders on progress, risks, issues etc. ensuing transparency and facilitating informed decision making.
Developing 'best-in-class' engineering solutions that are well-defined, modularised, secure, reliable, diagnosable, actively monitored, scalable and reusable.
When required, independently researching, designing and writing new software. Refining and rewriting as necessary.
Performing deep dive analysis to identify issues, solving complex problems by performing coding, debugging, testing and general troubleshooting.
Driving an engineering culture that fosters innovation and creativity while delivering high quality products with measurability, predictability and reliability.
Evaluating, implementing and maintaining high-quality tools to support continuous delivery and developer productivity.
Designing and implementing engineering and operational excellence initiatives, implementing metrics and processes for regular assessment and continual improvement.
Implementing ways to improve working processes within the area of software engineering responsibility, such as avoiding and reducing technical debt.
Having a clear view at all times on technical debt and plans to resolve.
Mentoring and coach other software engineers, helping to improve the team's abilities as an expert in own area.
Championing, developing and sharing with team, knowledge on emerging trends and changes in software engineering relevant to the area.
Have good understanding on the Devops process
Informed about new functionalities released by Salesforce during their release cycle and plan for using them in the engineering solutions
Skills required
Essential skills :
Technical knowledge and awareness of Telco BSS, CRM and Sales Cloud.
Technical expertise in developing and operating a high volume critical business application. Preferably a previous Salesforce based implementation.
Awareness and experience of the full Software Development Life Cycle and modern software engineering principles. Ideally on the Salesforce platform.
Full versed in Software Development Concepts. Ideally in the context of a large scale Salesforce implementation.
Experience of successfully working in a software engineering squad across multiple geographies and time zones to deliver high quality software though collaborative and agile ways
of working.
Experience of being part of a successful In Life team for a business critical application. Covering release quality gates, change, incident and problem management processes etc.
The ability to train, coach and develop a team of junior software engineers.
Experience in managing people through the full employee lifecycle in a software engineering environment, including succession planning & performance management.
Desirable skills :
It is preferable you will already have Salesforce experience and some certifications in the following areas :
Salesforce Administrator
Salesforce Platform App Builder
Salesforce Platform Developer I / II
Learning and certification on the Salesforce platform will also be supported in post to an otherwise suitable candidate if required.
Benefits
Annual On target bonus 10% (personal and company multipliers)
BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
Life Assurance
Direct share scheme
Exclusive colleague discounts on our latest and greatest BT broadband packages
50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
Discounted EE TV including TNT Sport and the NOW Entertainment membership
Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
25 days annual leave (not including bank holidays), increasing with service with buy holiday option
Volunteering days so you can give back to your local community
Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.