British Telecom Jobs

Associate engineer (Network Technician-3)

Job Req ID: 40238

Posting Date: 16 Oct 2024

Function: Software Engineering

Unit: Networks

Location:

Outer Ring Road, Bellandur, Bengaluru, India

Salary: Competitive

Recruiter: Sowmya Tipgond

Hiring Manager: Charles Wilkinson

Location - Bangalore

Mode - Hybrid

Last date to apply: 29th October

Why BT

We’ve always been an organisation with a purpose; to use the power of communication to make a better world. You can trace this back to our beginning as pioneers of the world’s firs telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast-changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Accountabilities

• Capacity Management

• Analysis production and management of the platform specific capacity plan to meet forecast demand

• Process issues associated with deployed platforms

• Key stakeholder consultation including Associate Network Planners and Technical Delivery Managers

• Accountable for implementing planning rules at device/network level

• Analyse bid requirements and answer them – Global, not UK

• Service delivery support – work service delivery issue resolution, across build functions

• You may typically be involved in the build and configuration of network components of solutions working from detailed design documentation and work independently on small projects.

• You will manage orders to meet agreed Key Performance Indicators (KPIs) such as Agreed RFS dates and Right First Time measures

• You will take a lead role for specific project deployment that may involve reporting the overall project progress to key stakeholders

• You will manage Vendors/Suppliers and Field engineering teams on the delivery of global build deployments via work-packages that adhere to the BT Health and Safety policies and meet all Global Networks Engineering Standards guidelines

• You will update the master Global POP Information Database (GPID) after every deployment with confirmation of on-site contact, skills etc.

• You will proactively prevent problems by acting before they occur, managing the overall status of your workstack, owning, addressing and escalating issues impacting the delivery of your orders

• You will consider any opportunities for CI by taking ownership, identifying possible solutions & driving them through to successful implementation including capturing business benefits workstack, owning, addressing, and escalating issues impacting the delivery of your orders

• You will consider any opportunities for CI by taking ownership, identifying viable solutions & driving them through to successful implementation including capturing business benefits

• You will proactively own and develop your specific specialist lead role within the team, ensuring that the wider team receives any necessary training in your dedicated area and also proactive engage with any key stakeholders as appropriate

Experience

• Project management skills/experience – Preferred

• Good knowledge of networks/infrastructure and related network management, products, and services – MANDATORY

• Knowledge of Global Network Suppliers – E.G. Cisco, Juniper, Ericsson, Ciena, Huawei, Nortel -MANDATORY

• Experience of a process driven work-flow environment – PREFERRED

• Strong understanding of BT’s Global networks and technologies as well. -PREFERRED

Required Skills

• Professional qualification/accreditation

• Project Management Skills

• Communication Skills

Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

Who is the BT Group

We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. Our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services.