Job Information
BT Site Reliability Engineer - Networks in Birmingham, United Kingdom
Site Reliability Engineer - Networks
Job Req ID: 34081
Posting Date: 29 Jun 2024
Function: Software Engineering
Unit: Networks
Location:
Snowhill, Birmingham, United Kingdom
Salary: .
Hiring Manager : Daniel McCarthy
Career Grade : D
Internal Closing Date : 14/6/24
Location : This role can be based in Birmingham, Manchester, London or Ipswich
About this role – Specialist Network Engineer (SRE)
Professional Services was formed as a progressive development towards the convergence of multiple domains across BT. We pride ourselves on providing expert third line support to an extensive range of services; ensuring the required levels of availability are maintained. The team is widely recognised for getting things done, while making transformational improvements along the way. We do this by ensuring we have the right people to achieve our high ambitions.
We are seeking a passionate senior Site Reliability Engineer (SRE), to join the unit. This role will specialise in network engineering with a curious approach towards automation. Candidates will be required to leverage their expertise in Network engineering and use software to transform the way we interact with networks. A key responsibility will be investigating and learning new technologies, so a desire to learn is equally as valuable as experience.
What you’ll be doing
Network Delivery: Support the Implementation of flawless change into the live network, utilising automation and CI/CD pipelines. • Network Monitoring: Configure and maintain monitoring solutions such as Elastic search and Apache Kafka to ensure the health and performance of our systems and Network.
Automation Tools: Utilise tools such as Ansible to provision and manage infrastructure resources in a scalable and efficient manner.
Technical Acumen: Apply your understanding of network principles to troubleshoot network faults within our systems and look at how you can optimize performance, and enhance security across our infrastructure.
Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies.
Customer Focus: Be a technical expert who understands the end-to-end journey of our customers.
Growth and Development: As a technically talented expert you should enhance the brand of the team and support those around you to be accountable and perform at their best.
You'll have the following skills & experience
Incident response to resolution.
Expertise in CI/CD pipelines and associated tools (e.g. GitLab CI).
Sysadmin/server management/compute.
Software (or code) deployed to a variety of Infrastructure (including Virtual Machines, Routers, Switches and Servers).
Have a base understanding of network fundamentals (to include: common network protocols (BGP, IS-IS, etc) and Vendor hardware; Cisco, Juniper & Nokia
Experience with monitoring and logging solutions, such as Elastic search, Apache Kafka, and Prometheus.
Proficiency in at least one programming Language i.e Python, Ansible.
self-driven attitude towards learning new skills and aiding the development of others.
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.