BT Senior IP Transport Support Engineer – Test Facility in Borhamwood, United Kingdom

Senior IP Transport Support Engineer – Test Facility

Borehamwood or Bristol

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

Accountable for the technical build and support of the TSDD Test Facility and working to ensure the timely availability of robust and proven test environments, building towards a defined standard and ensuring appropriate connectivity between systems both internally and externally, applying appropriate security.

Responsible for collaborating with PM’s and EM’s to fulfil all IP Transport testing environment builds.

What you'll be doing

Responsible for the completion of build, support or investigation of problems using department instructions, tools and process as a guide.

Maintaining SLA’s where practical and in the event that an SLA is not met, working to achieve the earliest resolution.

Identify technical solutions which will avoid repeated raising of work packages for similar problems, plan their potential implementation assess their impact and make the agreed changes.

Act as a technical expert to a specific technology area, understanding how it impacts on other areas within the Test Facility and ensure that the knowledge accrued is documented, guiding and training other staff in their area of expertise.

Develop additional areas of knowledge and expertise to widen the overall Test Facility understanding and how all technical components work together, being recognised as a technical expert in multiple areas.

Identify the proactive work required in order to maintain the test estate in order that it is usable by the wider integration, test and development communities driving improvements in the team’s working and technical methods.

Work using local processes as a guide and implement changes in order to improve the process. Represent the team as an owner of the process.

Responsible to abide by and maintain company Health and Safety policy.

We'll also need to see these on your CV

Cisco/Juniper /Alcatel Lucent Skills

Firewall and General IP Experience

Transmission Skills/Experience

General Networking Skills/Operational experience e.g. design, build etc including in the mobile environments

Automation/Coding/Programing Skills

Knowing the Commercials

Planning & Organising

Creating the Strategy

Working Collaboratively

Leading our People

Coaching & Developing

Influencing & Persuading

Delivery of Results

Leading & Implementing Change

Focusing on the Customer

Cisco/Juniper /Alcatel Lucent Skills

Firewall and General IP Experience

Why choose us?

We are in an incredibly competitive industry and it’s not just the technology that’s important, but the world of promise it creates for our customers. We live and work in a connected world where people want seamless service, great products and the best connectivity there is, as well as continually expecting more and more from us, and rightly so. Technology is BT’s powerhouse, with our expert technologists, we have a unique position in BT. By bringing together our technical and commercial expertise, and our insight and passion for customer experience, we help BT stand out from the competition. With the best networks and smart innovative products, combined with a personal experience, it sets us apart from the pack.

Innovation drives everything we’ve done since BT started in 1846. Coming up with new ideas and developing new technologies is central to our future. We want to improve people’s lives for the better in welcome, relevant and affordable ways and we’ll be fast to market with an effortless experience to match. We will continue to focus on developing our converged network capabilities which will give customers seamless connectivity. Our skilled people will lead this technological revolution, not only for our customers but for the industry across the Globe, truly making customers our heartbeat.

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

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Job: Network Planning and Design

Title: Senior IP Transport Support Engineer – Test Facility

Location: GBR %26 Ireland-GBR-Hertfordshire-Borhamwood

Requisition ID: 98372

Other Locations: UK %26 Ireland-United Kingdom-Avon-Bristol