BT Lead IP Engineer in Dublin, United Kingdom

Lead IP Engineer

Location: Dublin

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

The successful candidate will be joining an Operations team working on one of BT major customer accounts, supporting their MPLS core, ISP Services (Including security) and Datacentre IP infrastructure. Their duties will also encompass all implementation work carried out on customer network.

In addition the role holder will be responsible for supporting real time operational systems, providing leadership and guidance on resolving complex technical issues, owning operational processes and ensuring support is provided to meet service level standards.

A key focus of the team is continuous improvement and learning of the existing and new technologies being deployed.

What you'll be doing

The role is for an IP Engineer to join the IP & Security team which is dedicated to a specific BT Ireland customer account. The role is based in Dublin. The Role involves working on:-

  • Technical projects – Engineer will liaise with Design team on all new projects and be responsible for implementation.

  • Responsible for peer technical reviews before deployment into service.

  • Lead and improve on the Teams process and quality of peer reviews.

  • Draft reports and make recommendations to managers and project sponsors on operational stability projects.

  • Lead on Transitioning the Method of Procedure (MOP) creation in to the team.

  • Investigate, propose and implement enhancements to improve the efficiency and effectiveness of the Network Change process.

  • Operational support of IP network across all customer datacentres.

  • Act as a key contributor and provide expert advice to the team and other groups on technical and operational issues

  • Manage an Incident Management trouble ticket queue, identifying and implementing improvements in how we work - distribute tickets to team members, ensure all tickets are addressed through to resolution

  • Work with internal, external & third party suppliers

  • Adhere to BT best practice Incident, Change, Capacity & Risk

  • Management within the BT Managed Services environment

  • Automate select network administration tasks through creation and maintenance of scripts and tools.

  • Keep up to date with latest networking technologies and trends including virtualization technologies like SDN and NFV.

We'll also need to see these on your CV


  • Juniper experience a distinct advantage.

  • Experience working in ISP environment.

  • Experience with Cisco Nexus Datacentre solutions

  • Multiple routing protocol knowledge including BGP, OSPF routing

  • Operating knowledge of Checkpoint firewalls an advantage

  • Knowledge of loadbalancing technologises, F5, cisco ACE, Netscaler.

  • Basic knowledge of 2G, 3G or LTE mobile communications would be beneficial

  • Excellent communication skills, both written & verbal

  • Excellent organisational & time-management skills. Ability to deliver to tight timescales

  • Display innovative thinking by acting on own initiative to identify & resolve problems.

Why choose us?

We work on a customer account for BT Managing the IP and Security of one of Irelands large Mobile providers. The area we are responsible for is vast and dynamic.

We manage core MPLS networks with both Cisco and Juniper, We manage the internet transit area and security, The data centre technologies and topologies are different again.

So here the ability to learn and progress yourself is a required skill and one that we support and encourage. Continuous improvement on a daily basis is there for us to embrace and enjoy.

While the work is hard, The team work, support and enjoyment is our core believe and strength

BT will offer you the opportunity to take on new challenges and flourish in a career you deserve. We will support, invest in you and provide you with a platform like no other. Join BT’s future… come and help us revolutionise things for our customers.

Opportunities for career progression within BT are only limited by your own ambition. Added to this a fantastic salary and benefits package including discounts on BT products, generous pension, bonus structure, company car allowance and private medical insurance for you and your family. This is an exciting opportunity not to be missed.

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Job: IT, Systems and Security

Title: Lead IP Engineer

Location: GBR %26 Ireland-Ireland-Dublin-Dublin

Requisition ID: 100651