BT Engineering Project / Programme Manager in GBR, United Kingdom

Engineering Project / Programme Manager

UK wide

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

A new opportunity has arisen to manage a Project and a Team of Resources to deliver Transformational Change (People, Process and Systems) Initiatives/Programmes across our Fibre Network Delivery (FND) unit to realise our strategy and meet key business objectives.

This role is crucial in ensuring that change is governed through build and deployment stages to meet our goals. The Project Manager will need to ensure business benefits including cost efficiencies, service, performance improvements and transform operational capability – this leads to an enhanced customer experience and ensures we meet regulatory commitments.

What you'll be doing

  • Managing a team to deliver transformation programmes.

  • Accountable for the successful Project delivery from design through build, deployment and handover.

  • Responsible for assuring delivery across a matrix team, including Regional, Customer, Central Ops and Partner functions, the operations (SME’s and management), internal departments. This includes regular engagement and influencing at director level.

  • Responsible for managing programme risk and impact to operational performance and ensuring change is successfully delivered.

  • Inputting to thought leadership/ strategy on the scope of the project across FND, Openreach and, where appropriate, with industry.

  • Regular engagement with directors and key stakeholders both internal and external.

  • Understanding of future, inflight programmes and governance across FND LT to identify synergies, risks and opportunities.


  • Responsible for the translation of business cases/solutions into actionable delivery plan.

  • Managing the team and engaging at Principal (director when appropriate) level to sign off delivery roadmap.

  • Taking personal responsibility for key stakeholders at a senior level on behalf of the projects; working closely with the operational sponsors to manage the relationships; co-ordinating the activities of the matrixed teams to mobilise the programme.

Build and Implementation

  • Responsible for the sign off against key success criteria (e.g. KPI, SLA, etc) and ensuring the projects are successful.

  • Responsible for robust deployment plans, considering wider FND and external factors, to ensure successful rollout of the change, across large proportions of the FND workforce.

  • Support engagement at Director level to ensure benefit sign off, delivery support and conflict/risk resolution resulting in the successful delivery of programmes.

  • Managing stakeholders (internal and external) on in-flight programmes, to ensure buy in and mitigating impact to operational performance.

  • Responsible for the teams risk management, delivering to time, budget and quality.

  • Responsible for all content/collateral for deployment and liasing with L&D to design training, build and deploy briefings and other upskilling e.g. TM’s, OM’s and SOM’s to ensure rollout success.

We'll also need to see these on your CV

  • Experience of managing change (delivery) programmes in a fast paced environment including: cultural, system, process and people impact.

  • Understanding of change governance and the ability to direct a team to deliver change across a large organisation.

  • Principal level stakeholder management (internal and external)

  • Strong analytical capability, commercial and financial acumen

  • Understanding of current business, commercial and industry objectives and trends

  • Ability to communicate complex problems / solutions in an articulate manner, using data to support your argument and influence stakeholders

  • Understanding of existing regulatory framework, including regulatory finance and implication.

  • Capable of dealing with ambiguity and translating into business requirements.

  • Graduate / MBA or equivalent professional experience.

Why choose us?

Openreach is Britain’s digital network business. We’re a wholly owned and independently governed subsidiary of the BT Group. We’re over 30,000 people who connect homes, mobile phone masts, schools, shops, banks, hospitals, libraries, broadcasters, governments and businesses - large and small - to the world.

Our mission is to build the best possible network, with the highest quality service, making sure that everyone in Britain can be connected. We work on behalf of more than 590 communications providers like SKY, TalkTalk, Vodafone, and BT, and our fibre broadband network is the biggest in the UK, passing more 27.4 million premises. We’re also the platform for Britain’s thriving digital economy, which is the largest in the G20. We have an ambitious plan to deliver the better service, broader coverage and faster speeds that our customers are demanding of us. We continue to make superfast broadband speeds available to thousands of homes and businesses every week and we’re now embarking on the next big infrastructure build of our generation. We’ll be building ultrafast Fibre to the Premises technology to three million premises by the end of 2020, and we have an ambition to reach 10 million by the mid-2020’s under the right conditions.

Openreach remains an important part of BT but being more independent and treating customers equally is how Openreach contributes to the success of the Group.

We value different perspectives, skills and experiences. Diversity makes sense for us, our customers and our ambitions. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.


Job: Project management

Title: Engineering Project / Programme Manager

Location: GBR %26 Ireland-GBR

Requisition ID: 104486