BT Senior Area Manager - The East - South Anglia (covers Essex, Southend, Thurrock & Suffolk) in GBR, United Kingdom

Senior Area Manager

The East - South Anglia (covers Essex, Southend, Thurrock & Suffolk)

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

Openreach Limited is a wholly owned subsidiary of British Telecommunications plc and we run the UK's digital network business. We're the people who connect homes, mobile phone masts, schools, shops, banks, hospitals, libraries, broadcasters, governments and businesses – large and small – to the world. It’s our mission to build the best possible network with the highest quality of service, and make sure that everyone in the UK can be connected.

We're a wholesaler and have more than 30,000 people who work on behalf of more than 600 communication providers. So that’s businesses like Sky, TalkTalk, Vodafone and BT. Our fibre broadband network is the biggest in the UK, covering nearly 27.6 million homes and business premises. Our technology is the platform for the UK's thriving digital economy, which is the largest of the G20 countries.

We’re working hard to give people the service and broadband speeds they need at work and at home. Over the last decade, we’ve invested more than £11 billion into our network. And we now manage more than 165million kilometres of cable, from Scotland to Cornwall, and from Wales to the east coast. But we’re not stopping there – we’re making superfast broadband available to thousands more homes and businesses every week.

What you'll be doing

As part of our Fibre and Network Delivery management team, you’ll be leading a team of patch managers and team members delivering our fibre and network infrastructure for all our residential and business customers by building and maintaining our existing infrastructure, business connectivity and accelerate our single fibre network. The role is accountable for leading, setting direction, motivating, empowering and inspiring an operational field engineering organisation of 10 managers and 200-300 team members that build the future full fibre network. Key to this will be your ability to lead change and transformation with and through your team.

You’ll be:

• Accountable for all safety, quality, network build, repair and customer driven FND activities across Openreach’s fibre portfolio within your regional area

• Leading your area, with full accountability for delivering customer and business outcomes (service) through Openreach employees or our 3rd party partners

• Working collaboratively with all your regional and patch teams and partners to deliver the FND strategy and your success will be measured through delivery of stretching goals and targets

We'll also need to see these on your CV

• Experience of actively managing a P&L to successful outcome

• A track record of operational grip and the ability to deliver a set of results, balancing quality, quantity, behavioural change and empowerment

• An ability to work across an organisation, changing outcomes for customers as well as influencing senior stakeholders

• Creating sustainable performance through personal leadership and building brilliant teams

Why choose us?

We are looking for ambitious high-achievers that have proven themselves. Teamwork is the key to our success. You’ll fit right in our team from a wide variety of backgrounds all driven to make a real difference for BT.

BT offer a structured career ladder recognising and rewarding strong performance. We offer great development and learning opportunities to help round out your skillset and progress in the way that is best for you.

We offer a strong benefits package, including free broadband and discounted TV and Sport for all employees, an on target bonus scheme, discounted share schemes, a pension scheme and much more.

At BT, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future.

If you feel that you fit the bill in terms of skillset and can add value in this challenging environment, we are keen to hear from you!

We value different perspectives, skills and experiences. Diversity makes sense for us, our customers and our ambitions. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.


Job: Engineering

Title: Senior Area Manager - The East - South Anglia (covers Essex, Southend, Thurrock & Suffolk)

Location: GBR %26 Ireland-GBR

Requisition ID: 101484