BT Adobe Experience Manager - London in London, United Kingdom

Adobe Experience Manager

St. Pauls, London

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

Our Adobe Experience Manager will be responsible for the day to day running of this new platform,

helping the Enterprise business get the most out of its investment. You’ll be helping guide our in house technical delivery teams with any template, config and capability changes that we require, as well as working alongside our Digital Product Management and Product Design teams to understand and shape new functional requirements.

You’ll be working alongside our Content and Copy Managers to publish content (emails, documents,

videos, images, copy) onto our website, working with our SEO expert to make sure that our content is continually optimised for traffic and keyword trawling. You’ll also be working closely with our Analytics and Reporting experts to make sure that we’re getting the data and reports that we need from our estate.

You’ll also be responsible for making sure that we’re setting and adhering to the right level of

accessibility Standards our digital estate.

You’ll be required to manage our campaigns and any A/B tests that have been requested.

What you'll be doing

  • Defining new templates and tweaks to existing ones in AEM, and feeding these requirements into our development teams

  • Ensuring that we introduce and maintain high accessibility standards across our digital estate

  • Manage marketing campaigns within AEM

  • Manage Analytics and Reporting requirements and feed these into our development teams

  • Ensure that our digital estate remains SEO optimised (taking requirements from our SEO expert)

  • Publishing content that is created by the team onto our websites.

  • Acting as an advocate for the AEM product, explaining new features as and when they become available, and training the team on the use of the product where required.

  • Identifying opportunities and challenges that new requirements, products and services on our digital

roadmap may have, working closely with our Product Managers, UX and UI Designers.

We'll also need to see these on your CV

  • You’ll be an AEM expert, staying on top of the capabilities of all aspects of the product

  • Optimising web pages for SEO ranking

  • Using Adobe Campaign Manager

  • Using Adobe Target

  • WCAG 2.0 Accessibility Requirements

  • Working on complex and broad product offerings

  • Strong presentation and influencing skills

  • Great collaboration skills

Why choose us?

Enterprise is one of the key growth areas for BT and as part of its exciting transformation, the Marketing

& Digital teams from both areas have come together to ensure strategic alignment across the business.

Our digital function underpins all of these services, providing self serve operations for the 1400 Communication providers through BTWholesale.com and MyBTWholesale, sales leads for each of our growing ventures businesses as well as B2C experiences within growing areas such as the phone book.

It’s a diverse but hugely exciting portfolio of products. The digital team owns all internal and external platforms including Email, Social, Web and apps.

We’re on a mission to also simplify our digital estate and building capabilities that give us a world class user experience and marketing tools. We’re in the process of moving all of our web estate onto Adobe Experience Manager to give us great flexibility when it comes to publishing content, a more powerful analytics platform, along with new capabilities such as A/B testing, campaign management, greater SEO optimisation and personalisation tools.

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Job: Online Marketing

Title: Adobe Experience Manager - London

Location: GBR %26 Ireland-GBR-London-London

Requisition ID: 100387