BT Principal Business Architect London, Ipswich, Bristol in London, United Kingdom

Principal Business Architect

London, Ipswich, Bristol

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

At BT, we are investing heavily in technology to provide both great services to our customers and drive internal efficiencies for our commercial and operational areas. To help us with this, we are looking for an experienced Business Architect with a good knowledge of delivery through IT Architecture colleagues to join us to develop, and then drive BT’s Enterprise architecture.

What you'll be doing


  • This is a broad Principal Business Architecture role linked to the IT architecture that supports mobile and Fixed Networks. You will have a broad knowledge being deep in some areas, the ability to learn quickly and adapt are key to this role

  • Driving a business capability , complexity, cost, risk and maturity assessment of the current state architecture to meet business outcome and simplification goals

  • Creating simple and agile architectures that drive clear business value and re-use pan-BT whilst removing cost and legacy from the landscape

  • Developing and maintaining realisable capability based roadmaps spanning a 5 year horizon

  • Driving Business Architecture and supporting business case development of signature ready vehicles that deliver timely, fit for purpose strategic transformations in business capability to senior stakeholders

  • Maintaining and communicating up-to-date knowledge of best practice and industry trends across Business Architecture


  • Inputting and supporting the creation of an IT strategy owned by the Chief IT Architect

  • Promoting, evangelising and agreeing the IT strategy and Business Architecture across all teams and ensuring there is consensus and understanding across the business L eadership

  • Collaborating and specifying the organisation's vision , goals, opportunities and related activities in order to maximize the business benefits of Business Architecture initiatives to the organisation.This would cover all lines of business and covers all key customer journeys

  • Ensure peers and the Enterprise / Solution Architect community is fully aware of the latest IT strategy and Business / Enterprise Architecture guidance

  • Working with the innovation community across BT including BT Applied research, technical specialists, CIO, analysts and partners to develop an awareness of, and learn the potential and maturity of technology innovation for BT


  • Defining company architecture policies for applying Business Architecture. Responsible for compliance to BT enterprise level standards, best practice and consistency

  • Ensuring that BT Business Architecture, methods, standards and best practices are maintained within your area

  • Ensuring BT remains compliant to Legal, Regulatory and Security requirements

  • Ensure Business Architecture deliverables are fit for purpose and provide an effective and timely tool to guide downstream decisions on IT Architecture

  • Supporting review of budgets and project portfolio investment roadmaps to ensure alignment with Business and Enterprise Architectures and the fitness for purpose of the IT strategy. Support reality-checkpoint review of roadmaps across and within LoB - considering dependencies, pipeline capacity or resourcing constraints.

  • Customer focused : You will understand customer (internal and external) needs and keep customer satisfaction at the forefront of your work

  • Digital business literacy including understanding business models, ecosystems and business model innovation . Understanding of Lean start-up and agile methods and their implications for Business and Enterprise Architecture

  • Good understanding of strategic and new and emerging technology trends , and the practical application of existing, new and emerging technologies to new and evolving business and operating models

  • Technology neutral; remains unbiased towards any specific technology or vendor choice. Displays intellectual curiosity and integrity

Enterprise and Business Architecture

  • Captures and prioritises market and environmental trends, business strategies and objectives, and identifies the business benefits of alternative strategies. Establishes the contribution that technology can make to business objectives, conducting feasibility studies, producing high-level business models, and preparing business cases

  • Leads the creation and review of a target business capability model that meets the strategic requirements of the business. Develops enterprise-wide architecture and processes that ensure that the strategic application of change is embedded in the management of the organisation, ensuring the buy-in of all stakeholders.

  • Develops and presents business cases, for high-level initiatives, for approval, funding and prioritisation. Ensures compliance between business strategies, enterprise transformation activities and technology directions, setting strategies, policies, standards and practices

IT strategy and planning

  • Ensures that all stakeholders adhere to IT strategic management approach and timetables. Collates information and creates reports and insights to support IT strategic management processes. Develops and communicates plans to drive forward the strategy. Contributes to the development of policies , standards and guidelines for IT strategy development and planning

Relationship management

  • Identifies the communications needs of each stakeholder group in conjunction with business owners and subject matter experts. Translates communications / stakeholder engagement strategies into specific tasks. Facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. (For example, may oversee the organisation's promotional/selling activities to one or more clients, to ensure that such activities are aligned with corporate marketing objectives). Negotiates with stakeholders at senior levels, ensuring that organisational policy and strategies are adhered to. Provides informed feedback to assess and promote understanding

We'll also need to see these on your CV

Applying Business Architecture expertise – you will have practical experience of successfully applying business architecture methods, artefacts and tooling in complex organisations to deliver business outcome based, technology strategies and roadmap

Driving Business Architecture adoption (change / stakeholder management) – you will have practical experience of successfully driving the adoption of business architecture into complex organisations and winning over the hearts and minds of both business and technology stakeholders to adopt new working practice.

Knowledge of ‘Telco / ISP’ operating models – you will have a working knowledge of the UK telecommunications market including the evolving regulatory environment, the major players in each sector and some of the hot topics driving change.

Why choose us?

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Job: IT, Systems and Security

Title: Principal Business Architect London, Ipswich, Bristol

Location: GBR %26 Ireland-GBR-London-London

Requisition ID: 99875

Other Locations: UK %26 Ireland-United Kingdom-Avon-Bristol, UK %26 Ireland-United Kingdom-Suffolk-Ipswich