BT Senior Product Manager - Mobile in London, United Kingdom

Senior Product Manager - Mobile

BT Enterprise - London / Bristol

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

Would you like to work across lots of different products in the mobile space? We're looking for someone to manage the core Enterprise Mobile products and services that we provide to our business customers.

You'll be working with the Propositions teams to define, build and launch Mobile products that meet their marketing requirements, whilst retaining ownership of the products for their full lifecycle. Working across both the BT and EE product portfolio, you'll be getting involved in creating product pricing frameworks and bundling options for market launch, in support of full go to market activities. You'll be seen as a product expert, providing product knowledge support to key customer facing teams.

What you'll be doing

You'll be...

  • Planning, budgeting and investment for new product development

  • Owning the business case for products

  • Defining requirements for new product development and in-life changes

  • Defining pricing strategy and discount framework for products.

  • Managing development and launch plans for both new products and in-life upgrades

  • Developing sales and support collateral

  • Liaising with internal key stakeholders across the business including Lines of Business, other Product teams, CIO, Technology and BT Group

  • Managing external suppliers and vendors that contribute to or support the product in-life, ensuring the best cost base for products to maximise product margins

  • Monitoring the performance of products and producing MI reports against business case targets

  • Identifying opportunities for enhancements

  • Supporting customer bids by providing product knowledge expertise, advising the sales channels on how to respond to RFIs, attending customer meetings where required

  • Acting as the product expert and ‘go to’ consultant for owned products

  • Producing a library of product information that can be used in future bids

  • Adapting products to suit regulatory changes

  • Identifying additional developments to improve continuously the service and related customer experience.

We'll also need to see these on your CV

You will have a track record of bringing new mobile products to market within a B2B environment that meet the highest standards of delivery and quality. Also, you will need strong interpersonal and people skills to build successful working relationships across BT at a senior level.

  • Ideally prior experience working in the mobile sector.

  • Prior experience in product management.

  • Experience working in the Telecommunications industry with a track record of technical achievement and P&L improvement

  • Demonstrable communication, interpersonal and relationship management skills to Director level.

  • Demonstrable leadership and influencing skills at a senior level

  • Project management skills also desirable.

Why choose us?

The mobile industry is constantly changing. We're looking for people who are able to take ownership of a dynamic portfolio of complex products and are constantly seeking ways to improve the ways we deliver those products to our customers.

We have around 1.2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start-ups. We cover both the communications and IT services markets. Overall we’re focused on four main product markets: Fixed Voice; Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications. We also provide network IT services to corporate and public sector organisations in the Republic of Ireland.

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.


Job: Product Management

Title: Senior Product Manager - Mobile

Location: GBR %26 Ireland-GBR-London-London

Requisition ID: 105742

Other Locations: UK %26 Ireland-United Kingdom-Avon-Bristol