BT Senior Product Manager, Professional Services in London, United Kingdom

Purpose Of Role :

  • The role holder will be responsible for one or more aspect of product management for a significant group of products/services.

  • This can include owning, developing and implementing strategy, new product development, bid management, in-life product/service management and commercial management.

Key Responsibilities :

  • To own the business case for new products and the P & L for existing products.

  • To be responsible for leading, developing and managing the products to optimise long run contribution over the product life cycles.

  • To own the product plan, price, pricing strategy, development budget and road map.

  • Likely to be responsible for the management of other portfolio/product managers with similar responsibilities.

  • To be responsible for strategic alignment, planning, budgeting and investment, supplier relationships and cost control, quality of service, development of SoRs, management of development and launch plans, customer satisfaction, supporting and driving the sales channels and marketing, product information, working with operations and service delivery on feature enhancement, and cost reduction, working with sales on specials/bids, legal and regulatory obligations, supporting and influencing Industry Forums and User Groups, interaction with customers, complaints handling and the management of relevant complex projects.

Business Impact :

  • Maintains a reputation with the senior team for leading product management activities across the Business Unit/country and or region.

  • Will develop relationships with industry at the appropriate influencing level.

Authority/Decision Making :

  • Experienced decision marker and valued advisor.

  • Recognised authority on all areas of Product Group across the organisation and externally.

  • May lead projects that go to LoB Boards or senior cross-divisional body for decision.

Qualifications :

  • Will depend on experience.

  • Typically degree and post graduate qualification in a related subject, e.g. Business or Marketing.

Skills/Experience :

  • Relevant experience in a portfolio/product management role, with a track record of commercial and/or technical achievement and P & L improvement.

  • Able to deliver to tight times scales, to innovate and 'think outside the box' to deliver products and solutions that meet customers stated requirements.

  • Demonstrable communication, interpersonal and relationship management skills to Director level.

  • Demonstrable leadership and influencing skills at a senior level.

  • Project management skills are also desirable.

Job: Product Management

Title: Senior Product Manager, Professional Services

Location: GBR %26 Ireland-GBR-London

Requisition ID: 106083