BT Senior Propositions Manager - Customer Strategy and Projects in London, United Kingdom

Senior Propositions Manager - Customer Strategy and Projects, London

12 Month FTC

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

An exciting opportunity has opened up to join our commercial team in BT Consumer to drive our customer commercial strategy as we move to becoming a truly converged business. You’ll be responsible for assessing current business performance, working out how to improve this over a 5 year period working with our commercial strategy team and presenting your ideas to get them into market.

What you'll be doing

The purpose of this role is to design our 12 month customer enrichment and pricing strategy. Using customer insight to come up with ideas which you will then business case and deliver.

You’ll be:

  • Analysing current business performance and presenting the key nuggets of information to senior management

  • Working with insight teams to identify opportunities for customer enrichment and pricing

  • Bringing your ideas to life and selling them into senior management and stakeholders, working out how they align with the wider business strategy

  • Doing business cases to check your opportunities make financial sense with your colleagues in BT to include commercial, marketing, channels and then signing these off with finance

  • Building our team’s annual technology roadmap, to make sure your projects can get delivered

  • Working with your colleagues in product, technology and channels to bring your opportunities to life

We'll also need to see these on your CV

We have over 6m broadband customers so you will need to show that you are comfortable crunching data to identify key opportunities and then make these come alive for your stakeholders. To do this well you will need to be an excel whizz who is also a great storyteller (in person and in powerpoint). You’ll need to present and sell in your ideas succinctly to senior management from Head’s of through to MD’s, so ideally you will have experience of this already.

Why choose us?

We are looking for ambitious high-achievers that have proven themselves. Teamwork is the key to our success. You’ll fit right in our team from a wide variety of backgrounds all driven to make a real difference for BT.

BT offer a structured career ladder recognising and rewarding strong performance. We offer great development and learning opportunities to help round out your skillset and progress in the way that is best for you.

We offer a strong benefits package, including free broadband and discounted TV and Sport for all employees, an on target bonus scheme, discounted share schemes, a pension scheme and much more.

At BT, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future.

If you feel that you fit the bill in terms of skillset and can add value in this challenging environment, we are keen to hear from you! (#LI-AS1)

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Job: Marketing

Title: Senior Propositions Manager - Customer Strategy and Projects

Location: GBR %26 Ireland-GBR-London-London

Requisition ID: 100591