BT Proposition development wellbeing specialist in Manchester, United Kingdom

Proposition development wellbeing specialist


Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

I own and develop the wellbeing “service wrap” and “service menu”, ensuring that workplace services across the UK and ROI engage colleagues and promote wellbeing at work, making BT a brilliant place to work.

What you'll be doing

  • I am responsible for BT workplace Wellbeing “service wrap” which involves Catering, Vending, Gyms as core service components

  • I develop workplace “wellbeing” service menu that incorporates new/additional services into the workplace experience.

  • I am the owner of the workplace engagement survey that measures occupant satisfaction with services provided.

  • I manage the strategic relationship with Catering & Wellbeing outsourced providers.

  • I am externally facing to influence and nurture best in class FM services where identified.

  • I am the relationship lead with Digital Impact and Sustainability team.

We'll also need to see these on your CV

  • Experience of working in an FM outsourced model is highly desirable.

  • Expertise in Catering and Wellbeing commercial models is essential.

  • Numerate with experience in modelling subsidised operations is essential.

  • Strong communication and stakeholder management skills are essential.

  • Experience and a strong track record with increased penetration of sustainable sourcing and purposeful business priorities eg single use plastics, is desirable.

  • Stakeholder engagement : able to engage effectively with senior stakeholders to fully understand and meet their needs.

  • Contract and supplier management : able to effectively drive strategic partners to deliver on our strategy in an ethical, commercially efficient and service orientated way.

  • Story-telling with data: strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences.

Why choose us?

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.


Job: Property and facilities services

Title: Proposition development wellbeing specialist

Location: GBR %26 Ireland-GBR-Lancashire-Manchester

Requisition ID: 105228