BT Senior manager workplace & FM proposition in Manchester, United Kingdom

Senior manager workplace & FM proposition


Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

Corporate Functions help deliver our strategy and plans for growth. We shape and steer the direction of the business by managing our people, finances, shared services and buildings. We also oversee our legal, regulatory and compliance obligations too.

To drive excellence in delivery ensuring that BT remains recognized as a leader in the provision of great and inspiring workplace through modern, fit for purpose workplace services. Owner of the long term strategic planning for P&FS workplace and FM services.

What you'll be doing

  • I integrate business strategy, collaborative design and engaged change management to define and develop the services that support a high performing, productive and healthy workplace.

  • I manage the design and adaptation of workplace and FM services to the One BT business need as a key enabler to the One BT strategy across BT.

  • I maintain industry leading knowledge for workplace and FM services and bring these to life in the BT workplace.

  • I drive excellence in delivery to ensure that BT remains recognised as a leader in the provision of great and inspiring workplace.

  • I own the long term strategic planning for P&FS workplace and FM services.

  • I manage a team to execute property strategy and provide services to a number of sites, or a specific geographic region, contributing to policy discussions and implementing policy decisions within own areas.

  • I provide technical expertise, strategic consultancy to the business and thought leadership, ensuring feasibility of projects and programmes and delivery of real property and commercial benefit to the business unit or region of responsibility

  • I identify and execute opportunities to deliver financial savings across the property portfolio within area of responsibility

  • I maintain internal and external stakeholder relationships, for the best possible value and return on investment for BT.

  • Stakeholder engagement : able to engage effectively with senior stakeholders to fully understand and meet their needs.

  • Contract and supplier management : able to effectively drive strategic partners to deliver on our strategy in an ethical, commercially efficient and service orientated way.

  • Story-telling with data: strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences

  • People management: ability to manage and lead a geographically dispersed team, driving great performance and engagement.

We'll also need to see these on your CV

  • Significant experience of FM operating practices.

  • Experience of senior level internal customer relationship management, with experience up to managing director and exec level desirable.

  • Experience of being involved in complex in-life supplier negotiations.

  • Commercial acumen to proactively manage total cost of FM service delivery.

Why choose us?

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.


Job: Property and facilities services

Title: Senior manager workplace & FM proposition

Location: GBR %26 Ireland-GBR-Lancashire-Manchester

Requisition ID: 104216