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BT Learner Experience Design Professional in South Shields, United Kingdom

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

About this role

The role is accountable for creating high quality, effective and efficient learning solutions applying a wide range of expert skills to create diverse learning content and experiences that drive learner engagement and maximise business impact . The Design Professional will take defined business outcomes and create blended, engaging and interactive learning programmes to address specific needs. They will use a mixture of technologies and learning approaches based upon a sound knowledge of the latest thinking in learning. As well as the design of new solutions, they will curate solutions including 3rd party content, complete maintenance and updates and build out supporting digital and engagement assets. They will also be responsible for designing the learning experience platform to create smooth, engaging learning experiences.

You'll have the following responsibilities

  • Designs & curates learning content to meet business needs, including design of formal and informal, multi channel learning experiences pan BT leveraging instructional design, digital assets (e-learning, video, print & media assets) and experience platform architecture design;

  • Effectively applies BT design, sourcing and curation principles to ensure solutions meet quality standards and are compliant with regulatory, H&S and quality / compliance standards;

  • Applies the latest thinking in learning to solution design including human centered design, micro learning, gamification, learning in the flow to maximise learner engagement and impact;

  • Supports the Learning Solution Delivery Team providing subject matter expertise, developing plans and providing updates on design deliverables to ensure project success.

You'll have the following skills & experience

  • Experience designing blended solutions and content curation

  • Familiar with developing solutions across technical and behavioural requirements, digital and facilitated experiences and content & interface design.

  • Delivering multiple complex projects simultaneously in a fast paced, group wide environment

  • Applying innovative thinking in learning including technology and approaches to drive quality of output

  • Effectively leveraging learning technologies within solution design to maximise impact and experience


  • 25 days annual leave (plus bank holidays)

  • 10% on target bonus

  • Pension scheme

  • Shares Plan

  • Flexible benefits: cycle to work, healthcare, etc.

  • Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT at

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Job: Training

Title: Learner Experience Design Professional

Location: GBR %26 Ireland-GBR-Newcastle upon Tyne-South Shields

Requisition ID: 145697

Other Locations: UK %26 Ireland-United Kingdom-West Midlands-Birmingham, UK %26 Ireland-United Kingdom-Avon-Bristol